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ORDERING.DOC
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1991-03-19
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Shareware Registration
RIO is distributed as a shareware program. You're encouraged to try
the program prior to purchase, and to give copies to your friends and
colleagues who you think may find it useful. However, the software is
not free; if you do decide to use RIO on a regular basis, please send
in the registration form. In doing so, you'll help further the
development of this software, and gain the benefits of registration,
including the legal right to continue using the software on your
machine.
The cost of registration is $25. Registered users will receive a disk
containing:
* The latest version of RIO.EXE, RIO-TSR.EXE, and RIO.DOC
* A scaled down version of RIO-TSR that saves about 30K when resident,
but logs fewer types of interrupts
* Several public domain text files describing in detail the DOS and
Novell interrupts
If/when more than a half dozen orders are received, you'll also receive
a printed booklet with RIO's documentation.
The $25 registration fee will license one copy for use on any one
computer at any one time. Quantity purchases/site licenses negotiable.
Support
Rock will answer any questions about its products from registered
users, or even from unregistered users who are thinking about
registering.
Writing via U.S. mail, or better yet, if you have a telephone modem,
through electronic communication, is the vastly preferred method of
contact (see Contacting Rock).
We will provide telephone support (expect returned calls to be placed
collect), but we ask that requests for telephone support be kept to a
minimum. Rock may, at its discretion, limit total telephone support to
30 minutes per registered user.
The software is sold on an "as is" basis, as described in the Limited
Warranty section below, but we will try to correct any serious bugs.
Updates are available free through Rock's BBS. Registered users order
an update disk through the mail for $5. If we are unable to correct a
bug to your satisfaction, we will refund the purchase price up to 90
days from the date of purchase.
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Contacting Rock
If you would like more information about the current line of Rock
software, you can write us at the U.S. Mail and E-Mail addresses below.
We appreciate any suggestions, bug reports, and other constructive
criticism. Bug reports are of the utmost interest! Even if you have
not registered the product, your feedback is valued; what would make
you want to pay for it?
E-Mail (electronic mail) is the preferred method of communication.
Failing that, regular ("snail") mail can be used. Please reserve
telephone calls for information inquiries (obtaining or verifying our
current whereabouts, current pricing, etc.), or as a LAST RESORT for
technical support. If a number is left, please be aware that long
distance calls will may be returned as collect calls from Rock Systems.
Our apologies, but please understand our limited budget! If you want
written information on current products, just leave your address.
Electronic mail (e-mail) can be sent to CompuServe account [71270,146],
GENie account R.ARGYROPOULO, or to "Rob Argy" on the DBK/Rock Bulletin
Board System, a tech support system at (313) 662-9160 (2400 Baud, None,
8, 1).
Our current mailing address is:
Rock Systems, Attn: Rob Argy
101 N. Main St., Suite 150-125
Ann Arbor, MI 48104
For information, or as a *last resort* for support, our current phone
number is (313) 971-9123. If you reach our answering machine and would
like a long distance call-back, it will be placed collect from Rock
Systems. If you don't get through to us, we've probably gotten a new
number, in which case we'll get an 800 number to give our current
locale. Dial 800 Info at 1-800-555-1212, and ask for "Rock", and if
they don't have that, "Rock Systems, Inc.", and if they don't have
that, "Rock Argyropoulos"! (One of the few advantages of having such a
long last name is that I take confidence in its uniqueness). The
address above will hopefully remain constant for a long while to come.
Limited Warranty (the "don't sue me!" section)
RIO is a product of Rock, Ann Arbor, MI. The programs contained in
this package are provided "as is" without warranty of any kind, express
or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. The entire risk
related to the quality and performance of the programs is on you. In
the event there is any defect, you assume the entire cost of all needed
servicing, repair, or correction. Some states do not allow the
exclusion of implied warranties, so the above exclusion may not apply
to you. This warranty gives you specific legal rights, and you may
have other rights which vary from state to state.
Rock does not warrant that the functions contained in the programs will
meet your requirements or that the operation of the programs will be
uninterrupted or error-free. In no event shall Rock be liable to you
for any damages (including lost profits, lost savings, or other
incidental or consequential damages arising out of the use of or
inability to use such programs even if Rock has been advised of the
possibility of such damages) or for any claim by any other party. Some
states do not allow the limitation or exclusion of liability for
incidental or consequential damages so the above limitation or
exclusion may not apply to you.
This agreement constitutes the complete and exclusive statement of the
terms of the agreement between you and Rock, superseding and replacing
any previous written or oral agreements or communications relating to
this software. No oral or written information or advice given by Rock,
its distributors, agents or employees shall in any way increase the
scope of the warranty described here.